YOUR INFORMATION

Privacy policy.

Last updated: 24 September 2026.

Information we collect

We collect the details you provide when creating an account, submitting an enquiry, listing a domain, bidding, making an offer or purchasing. This may include your name, email address, account credentials, domain details, messages and transaction records. Passwords are stored as one-way hashes, not plain text.

How information is used

We use this information to operate the marketplace, respond to requests, administer purchases and payment deadlines, manage accounts, prevent misuse and meet legal obligations. The relevant bases include performing a contract, taking steps at your request before a contract, legitimate interests in operating a secure service and legal obligations.

Payments

Bank transfers are handled outside this website. We record payment amounts, references and clearance dates to administer the 25% deposit and 30-day balance terms. Do not include card details, passwords or bank-login information in an enquiry.

Service providers and sharing

Hosting and database providers process information to deliver this service. Information necessary to complete an acquisition may be shared with the seller and registrar. We do not publish account email addresses in the public catalogue. Where processing involves international transfers, applicable safeguards must be used.

Cookies

Essential session and security cookies support signing in and account protection. This version does not use optional advertising or analytics cookies. Optional tracking will require an appropriate choice before it is introduced.

Retention and your rights

Information is retained for as long as needed for the purposes above, including any required transaction-record retention. Depending on applicable law, you may request access, correction, deletion, restriction or portability, or object to certain processing. Some records must be retained to meet legal obligations or resolve disputes.

Contact and complaints

Use the contact form for a privacy request and identify the account or transaction concerned. Identity verification may be required. You may also complain to the UK Information Commissioner’s Office at ico.org.uk. The seller’s legal identity and transaction contact details are supplied in the purchase documentation.